"if they want to be a major retailer, they need to act like it"
lol. people are so fucking stupid. i swear i hate every fucking consumer in the world. learn how business works and set your expectations accordingly, don't lean on some consumer regulation pamphlet and talk about your rights when, in the event of a faulty product, everyone gets fucked over from the consumer to the business to the distributor to the creator. you are not the poor victim you little dipshit. people die in iraq so stfu.
(@ the angry father. of course, i understand his resentment)